Around here though I have been given a folder from 'team around the child' to keep names and numbers appointments etc. It's a new thing and really good, though I don't use it too often it's really good for looking up names and putting in Lisa's mile stones, what she likes/doesn't like. What problems she has etc...it's good to pass around the pro's when you meet them so you don't have to keep repeating yourself. They all know about it around here so they expect you to have one. Do you have anything like that wherte you are?